If you or your clients in the classroom hear an echo during class, follow these simple steps to determine the source.
Is it Me or My Clients?
- If you hear your own voice as an echo, then the problem is coming from one of your clients in the classroom.
How to Figure out Which Clients is Causing the Problem
- Ask each client to take turns Muting themselves while you continue to talk. Once the echo goes away, the last person who muted themselves is the person causing the problem.
How to Fix the Problem
Ask the Client who is causing the problem to do one of the following:
- Wear headphones
- Remain on mute and use the chat feature or unmute themselves only to ask questions.
- If the client is using an external webcam, move the webcam far away from the computer's speakers.