THE CANCELLATION INSTRUCTIONS MENTIONED IN THIS ARTICLE ARE ONLY FOR INSTRUCTOR STUDIOS.
You may deactivate or suspend your Studio at any time during or after your free trial from your account settings.
- Click on SETTINGS in the upper right hand corner of your studio and click on ACCOUNT SETTINGS.
- Beside your credit card information, it says "Your Current Plan". Click the RED "Cancel my account" button.
- You can choose to pause your account for $10.00/month and set a return date -or- click "cancel your account" and choose a reason for the cancellation.
- Click the red button to save changes. The pausing or deactivation will be effective immediately.
NOTE: Your credit card will automatically be charged after your 14 day trial.
Pro-rated refunds/credits will not be issued for any remaining period in your membership. This includes all subscription plans.
If your studio is suspended, all images and information associated with your studio will be saved on our server until reactivation. If you wish to reactivate your account, please email firstname.lastname@example.org.
NOTE: STUDENTS who wish to unsubscribe from their monthly subscriptions please see the following article:
STUDENTS who wish to delete their accounts please email email@example.com or firstname.lastname@example.org.