On November 6, 2012, Google released an update to Chrome which included a new version of Flash, Unfortunately this version causes the microphone sound to be distorted when using Chrome/Flash on a Mac. The issue is a Google Chrome issue and unfortunately is not something that we can address in our own software. The problem has already been identified by Google engineers and a fix will be released in the next update to Chrome; click here to see details. To workaround the issue, we recommend you use Safari or Firefox as your browser until Google releases their update. If you wish to continue to use Google Chrome, please follow these steps to update your Flash Player manually:
- Open Chrome and visit http://get.adobe.com/flashplayer/?no_redirect
- Click the yellow Download now button to download the latest version of the Flash Player from Adobe's site.
- Follow the instructions on screen to install Flash.
- Restart Chrome
- You now need to Disable Chrome's built-in Pepper Flash. See the short clip below or continue reading.
- Type in the following URL inside Chrome: chrome://plugins/
- Click on the + Details link in the upper right corner
- Search for the following line:
||Shockwave Flash 11.5 r31
||/Applications/Google Chrome.app/Contents/Versions/23.0.1271.64/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin
- Note that there will be 2 entries that have the title Shockwave Flash. You will want to look for the one that has PepperFlash in the Location field.
- Click the Disable link to disable the old version of Flash that comes built into Chrome.
- Now restart Chrome.
- Rejoin your Powhow classroom and your Flash should no longer crash