To check your client's outstanding credits please follow these instructions:
- Go into your "Clients" tab
- Click on the dropdown box and choose "Outstanding Credits".
- You'll see a list of students, the total amount of credits they have had, the credits they have used, credits they have left and the packages they've bought.
- If you click on the client a popup will appear with their transaction history of the classes they have taken and if they purchased it or signed up with a credit.
You can now credit/refund your clients. Please see: http://help.powhow.com/entries/24481808-How-do-I-Issue-a-Refund-Credit-to-a-Client-